We helped these and many other clients achieve fantastic improvements in their operations. We put a great deal of effort into training and getting commitments from senior management as well as all other staff to continue the improvement process long after we are no longer serving the clients on a regular basis. Sometimes, regrettably, a certain amount of back-sliding or regressing takes place when our constant influence is reduced. Generally, this is a temporary phenomenon and the leadership and trained facilitators we leave behind continue where we left off, reaching even greater heights. We do all in our power to ensure a successful and on-going Lean implementation and improvement program and recognize that there is no substitute for committed, trained, and visionary leadership and staff.