Problems: This foundry
is run by a dynamic and visionary manager who recognized an
increasing need to empower his staff to make more decisions with
less direction. Increased teamwork and cooperation in and between
shifts/departments was needed to facilitate the management style
and meet the expectations of this exceptional leader. Lean Solutions: Using a
customized approach we designed and facilitated a day-long
outdoor experiential team training event. This was followed by
another day of classroom processing and training on key area
specific, and business issues. Communication skills, problem
solving, and several Lean Manufacturing basics were also covered.
Honest discussion about area issues and redefining all
departments and staff as internal "customers" and/or
"suppliers", was an important change in mind-set and a
matter of practical application. Impact/Results: Normally
it is difficult to quantify the results of such an undertaking.
In this case, however, there was a 20% gain in productivity
experienced in the area during the following week. This gain was
sustained and later improved upon after a re-layout of the area
in a Blitz event. Empowering trained and responsible adults to
take real ownership in their areas and be accountable to goals
will continue to net outstanding results for this forward-looking
company for many years to come.
